Payment Policy
HARPAL CARE: Payment Policy
1. Accepted Payment Methods
We offer a variety of secure payment options to make your shopping experience convenient:
Prepaid Payment Options:
Credit/Debit Cards (Visa, MasterCard, Amex, etc.)
Net Banking
Digital Wallets (Paytm, Google Pay, etc.)
Cash on Delivery (COD): Available for select pin codes and orders below a certain value threshold (see Section 2).
2. Cash on Delivery (COD) Policy & Pre-Booking Fee
To ensure responsible ordering and to offset logistics costs associated with failed deliveries, all Cash on Delivery (COD) orders placed with HARPAL CARE require a small, non-refundable pre-payment.
COD Pre-Booking Fee Details:
| Detail | Description |
|---|---|
| Fee Amount | ₹69 (Sixty-Nine Rupees) |
| Purpose | This fee acts as a non-refundable pre-booking and confirmation charge to secure your order, cover partial logistics and handling expenses, and discourage unwarranted mid-route cancellations or RTO (Return to Origin) incidents. |
| Deduction/Adjustment | This ₹69 fee is a separate charge and is NOT typically deducted from the total order value at the time of delivery. The remaining amount will be collected in cash upon delivery. [Choose one: If you deduct it from the final bill, change this sentence to: "This ₹69 fee will be deducted from your final order total, and the remaining balance will be collected in cash upon delivery."] |
| Non-Refundable Status | This fee is non-refundable under all circumstances, including but not limited to: |
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The ₹69 Pre-Booking Fee is NOT refundable if:
The customer cancels the order after it has been shipped or transferred to our courier partner ("mid-route" cancellation).
The customer fails to accept the delivery, and the order is returned to us (RTO).
The customer provides an incorrect address, and the package cannot be delivered.
3. Order Processing and Confirmation
Prepaid Orders: Processed immediately upon successful payment confirmation.
COD Orders: The order will only be fully confirmed and dispatched once the ₹69 Pre-Booking Fee is successfully processed.
4. Security
We ensure that all prepaid transactions are processed through secure and encrypted payment gateways. HARPAL CARE does not store your complete credit card or financial information.
5. Queries
For any questions regarding your payment or the COD policy, please contact our customer care team at [Your Customer Service Number +91 8158896763 ( WhatsApp/call) before placing your order.
Key Professional Takeaways for your policy:
Use Formal Terms: Replace "meddle root" with "mid-route cancellations" or "unwarranted cancellations."
Define Purpose Clearly: Explicitly state the fee is to "offset logistics and handling expenses" and "discourage RTO incidents."
Be Upfront: The use of a table for the COD policy clearly highlights the fee amount and its non-refundable nature.